"Upon arrival to the hotel, after entering through the rotating doors, which always make me nervous that I’ll someday get stuck in one. I was greeted with two, bright smiles behind the front desk. “Buongiorno! Are you checking in?” I replied that I was and that I was looking for Fiorenza, the manager at the property, who I had been emailing with in anticipation to my stay. “Awwhh Signora Ebner! Okay! Let us get her.” I watched the reservations agent scurry to the back office and I immediately looked back up to the ceiling, which I had caught only a glance of when walking into the hotel. I could only imagine how ridiculous I looked, with my mouth gaping wide open and I’m positive that I instantly whispered “wow” like Owen Wilson would have. The reservation agent caught me off guard and said, “it’s amazing, isn’t it?” You got that right."