Safety and Security | Hotel Bristol Palace - 4 stars Hotel


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Safety and Security

As it has always been, the safety and security of our Guests and team members remain our highest priority. The goal is to welcome Guests in spaces that are not only comfortable and luxurious, but also certified in terms of hygiene and health. In this way the Hotel Bristol Palace offers a safe and exclusive experience in the heart of beautiful Genoa. 


Safety Measures

We want every Hotel Guest and colleague to feel confident that each aspect of our commitment is designed with safety and wellbeing in mind. The new operational protocols include: plexiglass separators at the reception desk, prominently placed hand sanitizer stations throughout hotel public and employees areas and entrances, protective masks and other equipment worn by hotel colleagues, social distancing guidance in public areas.


Sanitization of common areas

We have increased frequency of cleaning with alcohol hospital-grade disinfectants on all high-touch surfaces and areas such as lobbies, guestrooms, restaurants, meeting and event spaces, recreational areas, public restrooms, elevator buttons, all employee areas, and more.
The public areas are frequently monitored by sending swabs taken from their surfaces to specialized laboratories: this will allow us to verify the success of the sanitization process: 17.03.2020; 15.04.202030.06.202021.09.2020



Sanitization of guestrooms

Sanitization procedures with an innovative certified procedure based on the atomization of hydrogen peroxide and with alcohol hospital-grade disinfectants are carried out in the guestrooms and suites. We also offer in some guestrooms our personalized kit with hand sanitizer.
Our partner Pedersoli Group Laundries guarantees the total hygiene of our textiles with a specific certification achieved in June 2007 according to UNI EN 14.065 – RABC Assosistema Confindustria guidelines -which establishes standards and operating methods (certificate of compliance) to secure the hygiene of the threated textiles: VIDEO


Breakfast and Restaurant

To offer a perfect way to start your day we serve American breakfast in our large internal rooms, or on our outdoor terrace (available during the sunny season depending on weather) or you may enjoy it in the privacy of your own room.
Our Giotto restaurant is regularly open offering an à la carte menu both in the elegant Art Nouveau indoor banqueting rooms and on the beautiful outdoor terrace (available during the sunny season depending on weather). We have adopted all the enhanced food safety and hygiene protocols for restaurant and room service.


GBAC STAR™ Facility Accreditation

The Hotel Bristol Palace in Genoa have achieved Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, the Hotel Bristol Palace has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in its facilities. 
To achieve GBAC STAR™ accreditation, the Hotel Bristol Palace was required to demonstrate compliance with the program’s 20 core elements, which range from standard operating procedures and risk assessment strategies to personal protective equipment and emergency preparedness and response measures.