- EXISTING RESERVATIONS We are updating our policy to provide our Customers the most flexibility during these challenging times. Generally speaking, for Guests with existing individual reservations, including reservations with pre-paid rates, that are typically more restrictive, we will allow changes without a charge as long as the change is made by April 30. We invite you to contact our reservations departments in order to get assistance.
YOUR TRAVEL SAFETY Our hotels teams are receiving ongoing briefings and enhanced operating protocols. In all Duetorrihotels Group facilities, effective disinfection of surfaces and furnishings is carried out using appropriate tools and products. In addition, starting from next week and until the complete cessation of the Covid-19 emergency, a specialized company will provide complete and preventive environmental disinfection of all public areas of our hotels.
- FOR OUR DUETORRIHOTELS LUXURY CLUB MEMBERS We have updated the Duetorrihotels Luxury Club loyalty program dedicated to our Guests, extending the validity of your loyalty points until August 31st, 2020, no longer March 31st.